Home
About us
Packages
Bounce Houses
Bounce House Specials
 FAQ's
Gallery
Tables and Chairs
Prices
Concessions
Optional Equipment
Our Policy
Frame Tent
Catering
   
 


Here is a selection of some of our most frequently asked questions and the answers to

those questions. If you have a question that is not listed here please feel free to give us  

a call 862-209-1956 and we'll be more than happy to assist you in any way we can.

                       Thank you for choosing Fiesta Tent Rental, LLC.


1 How long is the rental period?

The rental period is for 1 day. You can have your rental delivered a day before the event and have it picked up the following day. If you need the equipment for a longer period, please contact 862-209-1956.


2 What happens if I have to cancel my order, do I get charged for it?

In the event you need to cancel your order you will receive a full refund of your deposit providing notice is received 5 days prior to the scheduled event date. Otherwise, the deposit will be forfeited to Fiesta Tent Rental.



3  Do I have to pay for delivery?

Delivery is free within 10 miles of our location in Rockaway on orders over $300. There will be a delivery fee outside of the 10 mile radius.  



4 What is the latest I may make changes to my order?

Any changes should be made at least 5 days prior to your event.



5  Is it possible for me to set up the tent myself?

Only our employees may handle the setup and take down of any rented equipment.



6 What is the difference between a Frame tent and a Pole tent?

A pole tent is a tension tent that is set up with interior poles to hold the vinyl in place and must be staked into the ground. A frame tent is a free standing tent with no interior poles and can be set-up on surfaces such as concrete, driveways, patios etc...